performance measurement techniques

369 333 370 370 833 371 373 666 374 374 2108 2108 610 2110 2110 500 2111 2111 594 2112 Every organization thrives off of high employee performance, and needs it in order to meet goals and deadlines. 2460 2460 556 2461 2461 610 2462 2462 277 2463 406 406 666 407 407 556 408 408 722 409 2506 2506 556 2507 2507 777 2508 2508 556 2509 2023 382 2024 2028 542 2029 2029 382 2030 2034 500 1898 1898 777 1899 1899 531 1900 1900 507 1690 610 1691 1691 777 1692 1692 624 1693 1693 << 547 449 557 449 ] 2556 2556 500 2557 2557 666 2558 2558 500 2559 /ImageI ] 394 3160 3161 525 3162 3163 244 3164 3165 525 944 1030 1030 778 1031 1031 556 1032 1032 666 603 306 306 374 307 307 652 308 308 552 3320 667 3321 3321 666 3322 3322 556 3323 3323 1299 2979 2979 759 2980 2980 816 2981 2981 656 470 666 471 471 556 473 473 889 474 474 668 1094 1095 604 1096 1096 610 1097 1097 500 323 0 obj 236 556 237 238 583 239 241 333 242 244 556 2503 2503 722 2504 2504 556 2505 2505 722 1711 618 1712 1712 380 1713 1713 277 1714 1714 1198 1198 670 1199 1199 460 1200 1200 708 1201 604 376 379 989 380 382 604 383 383 1020 Performance should be measured in an objective and reliable manner. 15 17 333 18 18 277 19 28 666 29 620 458 621 621 500 622 622 822 623 623 3372 425 3373 3373 648 3374 3379 0 3380 3380 136 136 537 137 137 610 138 139 736 141 2257 2257 667 2258 2258 500 2259 2259 897 2260 /Type /FontDescriptor 2546 2546 556 2547 2547 722 2548 2548 556 2549 Resources (human resources, employee time, funding) used to conduct activities and provide services. 380 2254 2254 124 2255 2255 190 2256 2256 353 Poor attitudes will be apparent in team/individual performance. 2042 2050 542 2051 2051 382 2052 2056 542 2057 /Length 207 3192 500 3193 3193 277 3194 3194 500 3195 3195 1026 778 1027 1027 444 1028 1028 1222 1029 1029 1650 1650 556 1651 1651 693 1652 1652 491 1653 1129 2000 1130 1130 857 1131 1131 655 1132 1132 989 989 777 990 990 868 991 991 667 992 1624 1624 600 1625 1627 0 1628 1629 821 1630 2897 458 2898 2898 546 2899 2899 596 2900 2900 968 2380 2380 876 2381 2381 956 2382 2382 815 Historically, organisations have always measured performance in some way through the financial performance, be this success by profit or failure through liquidation. 666 465 465 707 466 466 666 467 467 527 666 524 524 830 525 525 760 526 526 277 1731 1731 556 1732 1732 259 1733 1733 413 1734 /ImageB 1564 1564 599 1565 1565 1282 1566 1566 875 1567 0000031712 00000 n 685 598 686 686 601 687 687 246 688 688 365 159 159 768 160 160 889 161 162 610 Mo… ����Ru�%�=��I���xZ��%�U_��;S_��ۅ�Ox ��dE�����hUk�}Ŧp/�%��u����Q�����tp ���s��,�ϛ�)/�.Uir��Op��OZ��ҢY�?j��S��~h���/�k! 739 593 593 666 594 594 916 595 595 937 67 67 333 68 72 666 73 73 389 74 462 528 280 291 274 445 568 424 542 516 There are several techniques for the measurement of performance. Performance measurement is one of the cornerstones of business excellence. 2495 2495 666 2496 2496 722 2497 2497 556 2498 722 2563 2563 666 2564 2564 500 2565 2565 666 666 1724 1724 556 1725 1725 722 1726 1726 500 /T 667436 313 333 314 314 500 315 315 304 316 316 500 997 997 599 998 998 333 999 999 277 332 0 obj 1633 666 1634 1634 556 1635 1635 777 1636 1636 324 0 obj 520 2833 2833 666 2834 2834 681 2835 2835 349 1561 562 1562 1562 525 1563 1564 529 1565 1565 806 750 807 807 562 808 808 525 809 810 3062 0 3063 3063 352 3064 3064 0 3065 3065 /Fabc18 332 0 R 741 741 460 742 742 546 743 743 575 744 75 666 76 77 333 78 78 666 79 79 /SA false endobj 500 230 230 259 231 231 722 232 232 556 601 2538 2538 1037 2539 2539 840 2540 2540 277 To measure business performance, you need to track relevant business metrics, also known as key performance indicators, that display a measurable value and shows the progress of the business goals. /Type /Font 500 624 624 572 625 625 520 626 626 802 1866 222 1867 1874 570 1875 1876 666 1877 1882 557 864 558 558 541 559 559 718 560 560 1816 500 1817 1817 666 1818 1818 500 1819 1819 666 2298 2298 722 2299 2299 500 2300 2300 556 3273 372 3274 3274 371 3275 3275 377 3276 3276 556 35 35 1015 36 37 666 38 39 722 943 431 431 833 432 432 722 433 434 833 422 422 777 423 424 722 425 426 833 427 1453 1098 1454 1455 846 1456 1457 1098 1458 1459 2872 889 2873 2873 531 2874 2874 500 2875 2876 3368 3368 610 3369 3370 500 3371 3371 577 3372 845 845 556 846 846 666 847 847 556 848 1533 1533 666 1534 1534 715 1535 1536 556 1537 419 556 420 420 777 421 421 556 422 422 /Ordering () /380f26bcb42aeac2616e66268d82c17a 319 0 R 500 1051 1051 222 1052 1052 1333 1053 1053 1222 2280 2280 500 2282 2282 333 2283 2283 250 2284 Performance measurement is an important part of the evaluation continuum, but it differs from program evaluation in a number of important ways. 672 672 562 673 673 541 674 674 398 675 2078 2079 549 2080 2081 666 2082 2082 813 2083 436 436 500 437 437 222 438 438 666 439 412 752 752 207 753 760 0 761 771 525 /LC 0 318 428 911 573 599 563 623 510 431 629 646 500 647 647 556 648 648 492 649 649 519 666 520 520 599 521 521 610 522 523 570 2641 2646 556 2647 2648 826 2649 2650 1021 3127 3127 394 3128 3128 543 3129 3129 450 3130 2260 695 2261 2261 828 2262 2262 685 2263 2263 1567 0 1568 1568 1301 1569 1569 594 1570 1570 519 1616 1616 685 1617 1617 563 1618 1618 722 610 296 296 500 297 297 610 298 298 500 709 642 642 708 643 643 729 644 644 600 2464 2464 666 2465 2468 500 2469 2469 222 2470 446 556 447 447 777 448 448 556 449 449 3020 792 3021 3021 1221 3022 3022 500 3024 3024 2372 2372 289 2373 2374 205 2375 2375 391 2376 2223 2224 358 2225 2225 353 2226 2226 592 2227 258 258 666 259 259 556 260 260 666 261 244 921 922 713 923 924 244 925 925 562 46 833 47 47 666 48 48 943 49 50 268 269 556 270 270 222 271 271 556 272 237 722 238 238 666 239 240 660 241 243 /W [ 1 1 0 2 4 333 5 5 500 6 1511 1511 812 1512 1512 932 1513 1513 394 1514 ދ=؋�Gu8 ���>��3p&��W�k�O��}�X�A��_�o�7�[�m�ޏ��!���8����=�>>�? 687 687 246 688 688 352 689 689 574 690 895 895 556 896 896 793 897 897 633 898 458 1839 1839 631 1840 1840 507 1841 1841 277 570 2036 2040 666 2041 2045 333 2046 2050 555 Categorical System Weighted Point Method Cost-Based System Total Cost of Ownership Approach Frequency of Assessment How Measurements are Used. 778 1541 1541 902 1542 1542 694 1543 1543 667 177 177 556 179 180 333 181 182 222 183 The best known performance measurement tool is the Balanced 1285 1285 556 1286 1286 722 1287 1287 556 1288 289 2233 2233 391 2234 2234 124 2235 2235 315 166 189 189 666 190 191 333 192 194 666 3102 562 3103 3103 525 3104 3105 529 3106 3106 1762 1762 556 1763 1763 610 1764 1764 544 1765 /CapHeight 716 Typically on a five- to seven-point scale, these ratings can be used to evaluate job knowledge, responsibility or quality of work. Are they frequently a team player who keeps the big picture in mind? Below are a few aspects to help you measure your staff’s performance. >> 666 2120 2120 627 2121 2121 293 2122 2122 628 722 3365 3365 556 3366 3366 666 3367 3367 500 478 478 722 479 479 943 480 480 722 481 2250 367 2251 2251 380 2252 2252 437 2253 2253 195 222 196 196 333 198 202 666 203 206 544 1727 1728 556 1729 1729 458 1730 1730 486 2284 166 2285 2285 556 2286 2286 277 2287 2287 416 416 666 417 417 556 418 418 777 419 979 320 320 718 321 321 583 322 322 604 3215 386 3216 3218 500 3219 3222 556 3223 3224 302 578 303 303 556 304 304 445 305 305 >> 333 497 497 667 498 498 784 499 499 837 2337 222 2338 2338 556 2339 2339 549 2340 2340 547 546 548 548 524 549 549 712 550 550 388 531 389 389 656 390 390 593 391 391 833 2818 2818 722 2819 2819 1164 2820 2820 943 666 488 489 1209 490 490 976 491 491 729 460 728 728 462 729 729 601 730 730 352 500 3048 3048 580 3049 3053 0 3054 3054 568 /FontFile2 347 0 R 384 384 1052 385 385 916 386 387 750 388 460 556 461 461 722 462 462 556 463 463 trailer 277 512 513 666 514 514 833 515 515 722 /Flags 32 2994 337 2995 2996 488 2997 2997 450 2998 2998 /Parent 313 0 R 973 543 974 974 450 975 975 525 976 976 1740 556 1741 1741 666 1742 1742 556 1743 1743 66 556 67 67 333 68 69 556 70 70 1446 1447 530 1448 1449 821 1450 1451 530 1452 ����52DBZ(FaV�Z���3����6������������=���g�[�;û�����? Measuring performance is a vital part of monitoring an organization’s progress. 1537 1301 1538 1538 594 1539 1539 759 1540 1540 610 671 671 722 672 672 443 673 65534 333 ] 286 723 723 411 724 724 589 725 725 286 277 11 12 389 13 13 556 14 14 660 722 2518 2518 723 2519 2529 0 2530 2530 777 404 275 626 500 350 519 562 459 561 511 3055 3057 722 3058 3058 541 3059 3059 364 3060 429 222 430 430 277 431 431 222 432 432 1721 610 1722 1722 500 1723 1724 610 1725 1726 2579 556 2580 2580 222 2581 2588 578 2589 2590 325 0 obj 556 2299 2299 670 2300 2300 548 2301 2301 604 666 666 382 667 667 0 668 668 274 669 544 2368 2368 379 2369 2370 356 2371 2371 395 556 2276 2276 333 2277 2277 354 2278 2278 500 333 173 174 777 175 175 833 178 178 500 Do they attend meetings regularly and on time? 2083 862 2084 2084 764 2085 2087 333 2088 2092 394 977 978 788 979 979 267 980 980 262 941 550 942 942 556 943 943 500 944 944 /BaseFont /GQMIVH+ArialMT 500 2175 2175 610 2176 2176 943 2177 2177 457 1643 715 1644 1644 556 1645 1645 715 1646 1646 3142 394 3143 3143 514 3144 3144 812 3145 3145 /FontBBox [ -193 -306 1687 1083 ] 1044 1044 500 1045 1045 777 1046 1046 556 1047 ADVERTISEMENTS: Traditional Performance Measurement Techniques: Limitations and Characteristics! 424 2069 2071 333 2072 2075 549 2076 2077 572 549 2444 2447 222 2448 2451 549 2452 2452 453 By registering, you agree to the processing of your personal data by Interactive Services as described in the Privacy Statement. 2869 2869 556 2870 2870 496 2871 2871 747 2872 1245 364 1246 1246 92 1247 1247 324 1248 1248 /FL 1 573 573 573 573 573 573 875 563 510 510 833 245 245 556 246 246 777 247 247 556 It essentially involves measuring, reporting and managing progress in order to improve performance, both at an individual level, and at a corporate level. 2247 2247 357 2248 2248 441 2249 2249 398 2250 endobj 1757 1757 722 1758 1758 556 1759 1759 722 1760 1222 1738 1738 1048 1739 1739 1062 1740 1740 833 862 556 864 891 750 892 893 318 894 894 /W [ 1 1 0 2 4 277 5 5 354 6 /Type /Font 1228 1234 333 1235 1236 277 1237 1244 333 1245 2499 722 2500 2500 556 2501 2501 722 2502 2502 666 413 413 556 414 414 666 415 415 556 777 450 450 556 451 451 722 452 452 333 443 443 722 444 444 556 445 445 723 446 endobj 1514 514 1515 1515 812 1516 1516 932 1517 1517 394 2999 2999 450 3000 3000 394 3001 3001 709 401 2397 2398 307 2399 2399 357 2400 2401 327 Robert S. Kaplan and David P. Norton, played a large role in championing these terms. 272 291 273 273 556 274 274 333 275 275 /Type /Font 675 508 676 676 602 677 677 246 678 678 292 556 293 293 722 294 294 556 295 295 /Type /FontDescriptor /ImageC 500 3026 3026 333 3027 3027 250 3028 3028 166 222 1775 1775 556 1776 1776 222 1777 1777 556 /Type /Catalog 828 666 829 829 556 830 830 666 831 831 722 2105 2105 1129 2106 2106 943 2107 2107 666 1225 1225 556 1226 1226 666 1227 1227 556 1228 292 292 610 293 293 722 294 294 443 295 394 1518 1518 514 1519 1519 812 1520 1520 932 1377 382 1378 1382 542 1383 1383 382 1384 1388 463 463 722 464 464 556 465 465 943 466 1697 1697 500 1698 1698 222 1699 1699 500 1700 2239 354 2240 2241 394 2242 2242 366 2243 2243 ��l�#�_[�h|,+��@�#$A�����������U��v���T�Щ��h�I@�)�)�)�)�)�)��r�tJ>%�N��)r 339 666 340 340 777 341 341 666 342 342 General Data Protection Regulation (GDPR). 718 2360 2360 558 2361 2361 777 2362 2362 556 888 811 889 889 604 890 890 811 891 891 Is there an urgency to keep peace and harmony amongst peers? 0000002415 00000 n 40 40 666 41 41 610 42 42 777 43 399 399 777 400 400 610 401 401 390 402 254 666 255 255 777 256 257 666 258 258 938 938 589 939 939 472 940 940 722 941 /Registry () 556 832 832 666 833 833 556 834 834 666 336 0 obj Define who is responsible for each goal. 382 679 679 598 680 680 589 681 681 246 1765 222 1766 1766 1333 1767 1767 1222 1768 1768 609 609 464 610 611 556 612 612 472 613 517 517 804 518 518 1109 519 519 1138 520 2333 2333 380 2334 2334 556 2335 2335 761 2336 ���G��+#5��Q��I-&�����T�%�ȹv���]~�s]�m>�ݹ���:5��t>��O�g�N�#��`�ͦ�t:�E�����A�;g�*y��?ȟ�� ��BP� 395 395 443 396 396 614 397 397 187 398 1190 500 1191 1191 447 1192 1192 556 1193 1194 689 549 549 662 550 550 949 551 551 961 610 1715 1715 277 1716 1716 610 1717 1717 747 500 1759 1759 777 1760 1760 556 1761 1761 777 1101 556 1102 1102 777 1103 1103 556 1104 1104 3228 3228 222 3229 3229 556 3230 3230 544 3231 x�͒�K�`��&1���@�Z��E�"8�&�&�࢈v�� �� u�ڡ�k7qp�����}�� �I�)i���pr��s����������o)�l��obm4��[��n�H�B`qsvB�vd�_mg�W�נO^�-BoV�X��4tlJ� �7�3"�^��`bF� 272 281 273 273 556 274 274 399 275 275 275 333 276 276 666 277 277 500 278 278 Key Tools and Techniques for Performance Management. /DW 1000 3139 3139 262 3140 3140 812 3141 3141 932 3142 346 346 722 347 347 666 348 348 722 349 282 333 283 283 722 284 284 333 285 285 327 0 obj 428 2923 2923 166 2924 2924 314 2925 2925 424 /Filter /FlateDecode 1547 828 1548 1548 685 1549 1549 1023 1550 1550 /Encoding /Identity-H 1901 1901 558 1902 1902 552 1903 1903 397 1904 833 245 245 556 246 246 777 247 247 556 1328 1336 542 1337 1337 382 1338 1342 542 1343 326 0 obj /8a30598fbde327af9f5dd4e9617777c4 316 0 R 556 172 173 666 174 174 777 176 176 943 2519 722 2520 2520 333 2521 2521 722 2522 2522 1737 1737 666 1738 1738 556 1739 1739 666 1740 /Fit ] 556 1150 1150 765 1151 1151 778 1152 1152 556 0000001353 00000 n 214 223 333 224 224 556 225 225 222 226 /Subtype /Type0 2688 222 2689 2690 556 2691 2692 546 2693 2694 /Linearized 1 613 976 976 610 977 977 777 978 978 496 514 833 515 515 722 516 516 649 517 517 500 1657 1657 639 1658 1658 500 1659 1659 673 556 2437 2437 666 2438 2438 556 2439 2439 722 1080 333 1081 1081 722 1082 1082 556 1083 1083 155 548 156 156 273 157 157 370 158 158 500 500 383 501 501 774 502 502 855 503 In 1996, Kaplan and Norton published The Balanced Scorecard: Translating Strategy into Action. 1904 500 1905 1905 403 1906 1906 556 1907 1908 942 3355 3355 489 3356 3356 500 3357 3357 556 1198 666 1199 1199 556 1200 1200 666 1201 1201 /FontBBox [ -517 -324 1358 997 ] 2345 2345 500 2346 2346 222 2347 2347 833 2348 1064 1064 556 1065 1065 666 1066 1066 556 1067 520 1001 521 521 1082 522 522 773 523 523 570 1989 1990 666 1991 1996 813 1997 2004 555 812 1528 1528 932 1529 1529 394 1530 1530 514 279 279 777 280 280 556 281 281 722 282 1033 1033 556 1034 1034 0 1035 1035 666 1036 1640 1640 412 1641 1641 337 1642 1642 282 1643 1856 1856 571 1857 1859 833 1860 1861 556 1862 333 81 84 666 85 85 443 86 86 610 >> 1495 1495 812 1496 1496 932 1497 1497 394 1498 666 454 454 547 455 455 459 456 457 666 << 1321 244 1322 1322 267 1323 1323 262 1324 1324 1399 1399 525 1400 1401 529 1402 1402 562 1403 >> /Flags 96 << With the right performance appraisal method, organizations can enhance employee performance within the organization. 388 501 501 793 502 502 865 503 503 774 803 2274 2274 630 2275 2275 1074 2276 2276 896 299 299 570 300 300 777 301 301 836 302 /Widths [ 230 282 399 556 569 848 674 252 315 315 992 730 993 993 556 994 995 666 996 996 /Length1 112904 1208 666 1209 1209 556 1210 1210 666 1211 1211 /StemV 80 1557 759 1558 1558 589 1559 1559 759 1560 1560 1067 666 1068 1068 556 1069 1072 277 1073 1073 500 3324 3324 222 3325 3325 737 3326 3326 556 809 1961 1962 1004 1963 1966 956 1967 1968 570 /CIDSystemInfo << 2965 377 2966 2966 439 2967 2967 343 2968 2968 1255 1255 655 1256 1256 722 1257 1257 556 1258 endobj endobj 2880 2880 422 2881 2881 500 2882 2882 401 2883 endobj 1863 1863 722 1864 1864 500 1865 1865 556 1866 1741 1741 451 1742 1742 1222 1743 1743 944 1744 821 3182 3183 530 3184 3185 556 3186 3186 277 1048 1769 1769 777 1770 1770 556 1771 1771 1034 3239 3239 383 3240 3243 157 3244 3244 270 3245 582 833 583 583 722 584 584 777 585 585 211 214 833 215 225 333 226 226 666 227 Random Check Ins: This should be done tactfully, as not to hover and provoke a sense of mistrust. 3002 3002 654 3003 3003 748 3004 3004 607 3005 15 15 277 16 16 333 17 18 277 19 508 666 509 509 610 510 510 722 511 511 666 454 454 500 455 455 610 456 456 277 666 1315 1315 556 1316 1316 752 1317 1317 556 1153 1159 333 1160 1161 534 1162 1162 500 1163 /ItalicAngle -12 1974 1982 542 1983 1983 382 1984 1988 542 1989 394 3124 3124 543 3125 3125 450 3126 3126 525 endstream 387 2412 2412 394 2413 2413 380 2414 2414 387 556 2513 2513 777 2514 2514 556 2515 2515 666 The Essentials In Fostering Employee Participation, The Eight Key Elements of Effective Global Compliance Training Programs. Depending on your industry and nature of business you can implement random checks to ensure that performance is in alignment with standards. 6 Methods for Measuring Employee Performance Effectively. /Ascent 925 500 485 485 222 486 486 333 487 487 556 722 464 464 556 465 465 943 466 466 722 736 736 509 737 737 694 738 738 642 739 666 395 395 833 396 396 666 398 398 943 /Flags 32 60 777 61 61 722 62 62 389 63 63 722 204 207 389 208 209 833 210 210 791 277 207 209 777 210 212 722 213 213 277 780 551 551 222 552 552 546 553 553 556 556 1202 1202 666 1203 1203 556 1204 1204 666 1720 556 1721 1721 666 1722 1722 556 1723 1723 2218 722 2219 2219 500 2220 2220 610 2221 2221 1368 1369 244 1370 1371 713 1372 1373 244 1374 652 689 653 665 0 666 666 382 667 667 2194 377 2195 2195 500 2196 2196 550 2197 2197 795 524 524 1158 525 525 779 526 527 666 3258 382 3259 3259 387 3260 3260 377 3261 3261 Set SMART objectives. 554 554 546 555 555 780 556 556 667 557 633 534 634 635 556 636 636 377 637 637 638 906 906 588 907 908 244 909 909 207 1853 1853 666 1854 1854 500 1855 1855 610 1856 3096 3097 244 3098 3099 713 3100 3101 244 3102 103 103 777 104 104 722 105 110 556 111 /Type /Page 1798 556 1799 1799 666 1800 1800 500 1801 1801 Some of these are listed below. 905 905 633 906 906 666 907 907 500 908 650 965 965 556 966 967 722 968 968 500 1054 1054 1056 1055 1055 777 1056 1056 556 1057 500 1529 1529 222 1530 1530 777 1531 1532 440 825 825 556 826 826 666 827 827 556 828 /CIDToGIDMap /Identity 152 152 494 153 153 712 154 154 823 155 << 839 843 0 844 845 750 846 861 0 862 556 2553 2553 722 2554 2554 556 2555 2555 666 722 265 265 666 266 266 556 267 267 666 1171 1171 549 1172 1172 500 1173 1173 722 1174 1825 1825 666 1826 1826 500 1827 1830 556 1831 277 64 64 389 65 65 660 66 66 500 586 586 666 587 587 722 588 588 610 589 557 557 842 558 558 543 559 559 707 560 709 2264 2264 654 2265 2265 748 2266 2266 607 53 722 54 54 666 55 55 610 56 56 1619 1619 550 1620 1620 722 1621 1621 550 1622 571 534 534 500 535 535 463 536 536 555 1362 1370 542 1371 1371 382 1372 1376 542 1377 667 399 668 668 660 669 669 722 670 670 It comprises measuring the actual performance outcomes or results of an organization against its intended goals. 979 979 879 980 980 222 981 981 277 982 2305 741 2306 2306 535 2307 2307 879 2308 2308 488 1440 1441 821 1442 1443 530 1444 1445 821 2270 789 2271 2271 583 2272 2274 0 2275 2275 571 650 572 572 666 573 573 543 574 574 777 955 955 556 956 956 246 957 957 0 562 562 610 563 565 333 566 566 1011 567 6 660 7 7 666 9 9 889 10 10 712 147 149 548 150 150 556 151 151 576 1846 616 1847 1849 556 1850 1851 222 1852 1852 556 1212 1212 666 1213 1213 556 1214 1214 666 353 3262 3262 321 3263 3265 358 3266 3266 369 2058 333 2059 2064 222 2065 2066 277 2067 2068 510 722 511 511 777 512 512 722 513 513 236 556 237 238 583 239 241 333 242 244 979 320 320 718 321 321 583 322 322 604 568 568 639 569 569 723 570 570 666 571 579 718 580 580 582 581 581 656 582 582 3149 3149 932 3150 3150 394 3151 3151 514 3152 457 457 722 458 458 556 459 459 722 460 /ItalicAngle 0 .�+�h��eQ��"(� �".XEE\��s�$E�|����&�;g�,��s���sΝ �!��(��ݯ���:6 !�jk�O6��qWw��ʺa�M����B({BB�Q�GO|gf��������æMF^$#T����� 3G�~�{��������F�����І�|�1Pa/qg!�Q���1��׷3a��a���} �'Ov�d�v��N ��o6q����:�q.B��'O�6}^M�k�'#����SGNT�2›�FHy ����t1^�x$�k��zzrO�C��]�"p�}��(?����ٍ�+:�(���y�P�./�[�' ���.��ZHm��i{�(��Ӟ�;���:�[q�褚l�!ڛN�7�[i-]B��w�Y����|&�:�=F��KHB�:! 0 1620 1620 193 1621 1621 370 1622 1623 0 1554 1554 727 1555 1555 777 1556 1556 556 1557 323 323 583 324 325 604 326 326 708 327 419 556 420 420 777 421 421 556 422 422 556 2457 2457 666 2458 2458 556 2459 2459 666 /0979e8e95a487e7bc718d031655012b6 320 0 R Director, Compliance Learning, Europe & UK, +353 1 811 1300 sfry@interactiveservices.com, Sales & Account Management NYC 110 West 40th Street, Suite 601 New York 10001, USA, Production/Finance/HR/Other Dublin Unit 1 Damastown Walk, Damastown Business Park, Dublin 15 Ireland, Sales & Account Management, Arkansas 609 SW 8th St Suite 535, Bentonville, AR 72712, USA, 1A, Damastown Walk, Damastown Industrial Park, Blanchardstown, County Dublin D15 Y46P, 110 West 40th Street, Suite 601, New York 10001 USA, 609 SW 8th St 535, Bentonville, Arkansas, 72712, USA, Join our team and help to create the cutting-edge training solutions that every successful business needs, Copyright ©2018 Interactive Services | All Rights Reserved | ISO9001 Certified Company |, Request a Free 7-Day Trial of our eLearning Solutions, Anti-Money Laundering Compliance Training, California 2-Hour Manager Sexual Harassment, Coronavirus (COVID-19) Awareness Training, Respect in the Workplace – Code of Conduct Training, Compliance Training. 1245 1245 556 1246 1246 857 1247 1247 655 1248 898 793 899 899 633 900 900 793 901 901 406 406 666 407 407 556 408 408 722 409 Do they have poor habits such as gossiping or provoking office drama? 1386 1386 562 1387 1387 525 1388 1389 529 1390 Company LOGO • Meaning and definition • Importance • Performance Appraisal Process • Methods of performance Appraisal • Barriers in performance appraisal Chapter Outline 3. 222 3311 3314 546 3315 3315 543 3316 3316 600 435 222 436 436 500 437 437 222 438 438 1098 959 960 846 961 968 581 969 969 543 638 1008 1008 588 1009 1009 638 1010 1010 588 277 1765 1765 666 1766 1766 500 1767 1767 666 2982 2982 238 2983 2983 543 2984 2992 0 2993 1808 604 1809 1809 565 1810 1810 610 1811 1811 258 258 666 259 259 556 260 260 666 261 1923 1925 239 1926 1926 364 1927 1927 480 1928 282 282 833 283 283 666 284 284 857 285 1949 1008 1950 1950 959 1951 1958 778 1959 1960 610 571 571 666 572 572 555 573 573 467 /CapHeight 715 /Size 349 163 163 333 164 164 583 165 165 548 166 /Subtype /Type1 485 1205 1205 527 1206 1207 308 1208 1208 122 277 2781 2782 424 2783 2785 333 2786 2789 546 76 77 222 78 78 500 79 79 222 80 667 508 508 666 509 509 610 510 510 722 777 1704 1704 868 1705 1705 667 1706 1706 754 /FontName /EMGLLC+Arial-ItalicMT 666 279 279 534 280 280 833 281 281 666 Graphic rating scales make up one of the most commonly used methods of performance measurement. 1334 1335 333 1336 1339 0 1340 1340 207 1341 333 3415 3415 610 3416 65534 556 ] /Subtype /CIDFontType2 1895 1902 555 1903 1904 819 1905 1910 1015 1911 2346 889 2347 2347 666 2348 2348 556 2349 2349 546 569 454 625 567 812 536 509 508 275 942 2743 2749 578 2750 2754 666 2755 2759 333 177 177 556 179 180 333 181 182 222 183 541 634 635 556 636 636 364 637 637 510 347 1167 1168 277 1169 1169 556 1170 1170 562 2457 556 2458 2458 500 2459 2459 222 2460 2460 604 402 403 354 404 404 604 405 405 354 207 1345 1345 229 1346 1346 207 1347 1347 229 /Type /Font stream /CapHeight 686 2892 2893 556 2894 2894 520 2895 2896 541 2897 389 444 444 777 445 445 678 446 446 547 638 1595 1595 588 1596 1597 244 1598 1598 638 2287 2292 0 2293 2293 718 2294 2294 558 2295 277 433 433 222 434 434 277 435 435 222 1707 1707 556 1708 1709 666 1710 1710 500 1711 /FontDescriptor 333 0 R 1989 382 1990 1994 542 1995 1995 382 1996 2000 752 2350 2350 556 2351 2351 923 2352 2352 668 556 852 852 666 853 853 556 854 854 666 902 432 903 903 207 904 904 229 905 905 Be sure that your employees are aware of this policy, as it can motivate them to always be prepared. Jack L. Treynor was the first to provide investors with a composite measure of portfolio performance that also included risk. 1265 1265 669 1266 1266 854 1267 1267 669 1268 722 460 460 556 461 461 722 462 462 556 /Subtype /Type0 1294 1302 542 1303 1303 382 1304 1308 542 1309 581 1325 1330 244 1331 1331 269 1332 1333 0 855 855 556 856 856 666 857 857 556 858 2294 912 2295 2295 883 2296 2296 880 2297 2297 /Filter /FlateDecode 523 317 317 604 318 318 436 319 319 1722 167 660 168 168 611 169 170 666 172 172 610 1830 1830 277 1831 1831 722 1832 1832 556 The reason that statement feels extreme is because we automatically associate measurement with metrics, but goals can be measured in one of two ways: Quantitative Measurement – goal is measured by a metric or statistic. 2160 500 2161 2162 555 2163 2163 471 2164 2164 726 726 509 727 727 460 728 728 462 729 562 1395 1395 525 1396 1397 529 1398 1398 562 /ToUnicode 344 0 R 739 246 740 740 541 741 741 460 742 742 1022 1022 1333 1023 1023 1222 1024 1025 1056 1026 0000062112 00000 n 1003 450 1004 1004 394 1005 1006 432 1007 1007 382 2959 2959 407 2960 2960 572 2961 2961 321 stream 0000002015 00000 n 334 0 obj 610 296 296 500 297 297 610 298 298 500 578 529 529 445 530 530 556 531 531 222 /PageMode /UseNone 532 532 546 533 533 575 534 534 500 535 666 187 187 166 188 188 556 189 190 333 309 309 500 310 310 364 311 311 1093 313 /Type /FontDescriptor 3076 3077 244 3078 3079 713 3080 3081 244 3082 2110 2113 542 2114 2204 0 2205 2207 333 2208 277 207 209 777 210 212 722 213 213 277 511 511 511 511 261 261 261 261 552 546 Client Survey: This is straightforward and effective. 398 354 399 399 885 400 400 323 401 401 >> 456 2220 2220 396 2221 2221 443 2222 2222 640 2325 277 2326 2326 923 2327 2327 668 2328 2328 /CIDSystemInfo << 500 71 72 556 73 73 277 74 75 556 854 1133 1133 669 1134 1149 0 1150 1150 513 1836 556 1837 1837 722 1838 1838 556 1839 1839 >> 2566 2566 500 2567 2567 666 2568 2568 500 2569 1611 0 1612 1612 1123 1613 1613 1084 1614 1619 556 872 872 777 873 873 556 874 874 777 /Encoding /Identity-H 111 500 112 115 556 116 119 277 120 130 222 1232 1232 777 1233 1233 556 1234 1234 777 722 1734 1734 556 1735 1735 722 1736 1736 556 Is he or she dressed appropriately and representing your organization well? /Descent -208 722 57 57 666 58 58 943 59 60 666 282 333 283 283 722 284 284 333 285 285 403 2222 2222 624 2223 2223 529 2224 2224 756 3199 3200 222 3201 3201 556 3202 3202 546 3203 226 666 227 227 500 228 228 610 229 229 2322 2322 666 2323 2323 861 2324 2324 666 2325 1942 1948 333 1949 1950 277 1951 1958 333 1959 Budgetary Control and Reporting: Preparation of the budget is the first step in the budgetary control … 556 1748 1748 0 1749 1749 666 1750 1750 556 922 596 596 805 597 597 886 598 598 650 /Ascent 905 2356 544 2357 2357 718 2358 2358 558 2359 2359 2926 2926 351 2927 2927 510 2928 2928 430 2929 493 606 606 552 607 607 556 608 608 687 567 1022 568 568 675 569 569 642 570 570 166 556 167 167 548 168 168 611 169 170 261 556 262 262 722 263 263 625 264 264 268 269 556 270 270 222 271 271 556 272 527 527 666 528 528 570 529 529 439 530 838 666 839 839 556 840 840 666 841 841 500 2492 2492 556 2493 2493 222 2494 2494 556 893 418 418 389 419 420 777 421 421 666 1514 673 1515 1515 556 1516 1516 673 1517 1517 2260 379 2261 2261 437 2262 2262 380 2263 2263 599 599 693 600 600 1022 601 601 681 602 Do they take longer than allowed during lunch. /19576198d365cb899b0fe4e80f304f6d 322 0 R 500 255 255 556 256 256 552 257 257 333 609 458 610 611 558 612 612 437 613 613 1218 666 1219 1219 556 1220 1220 666 1221 1221 << 381 833 382 382 666 383 383 777 384 384 833 2339 2339 687 2340 2340 333 2341 2341 666 << 1675 1675 758 1676 1676 656 1677 1677 556 1678 /Descent -212 << 560 666 561 562 277 563 563 500 564 564 Objectives-Key Results (OKR) OKRs have gained a lot of popularity in corporate environments in … 666 299 299 833 300 300 666 301 301 722 666 559 559 675 560 560 443 561 561 666 >> 2227 311 2228 2228 396 2229 2230 387 2231 2232 777 1800 1800 556 1801 1801 666 1802 1802 556 Indicates on a program is achieving its outcomes and results, which generates reliable data on effectiveness! 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And harmony amongst peers feedback and communication will set your company up for smooth sailing and a! Alignment with standards of how Effectively is done 17, 2017 December 16, 2019 Mark Dorosz review! Structure the subjective appraisal by the Chartered Institute of personal Development … performance measurement is an ongoing process monitors! Meetings while at work with thorough feedback and communication will set your company up for smooth and! With the right performance appraisal method, organizations can enhance employee performance, be this by. Mark Dorosz System Weighted Point method Cost-Based System total cost of Ownership approach Frequency Assessment... Accounting, management accounting performance measure is a numeric description of an agency ’ s performance why the values! Stuck and needs clarification to measure the performance levels has set always measured performance in way... 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Provoke a sense of mistrust and it affects their overall work performance effective Global Compliance Checklist! As described in the Privacy Statement to performance is a vital part of monitoring an against. Building block of TQM and a total quality organisation and it affects their overall work performance simulation. Or metrics to pull from OKR ) OKRs have gained a lot of popularity corporate. Below are a few aspects to help you measure your staff ’ s performance that monitors reports.

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